The Shrinking Perks of Premium: Airlines Redefine Business Class
An unrecognizable air travel landscape, lost in an array of new and unanticipated transformations, is no longer limited to the economy cabin. Bundled in-flight services have, controversially, been ‘unbundled’ for business class passengers too. Passengers in business class are increasingly subjected to the self-service model that has dominated economy travel for years. This has made…