Long-Term Support for Boeing 787 Fleet
Japan Airlines (JAL) has renewed its maintenance partnership with Collins Aerospace through a new 10-year FlightSense™ contract. The agreement covers more than 50 Boeing 787-8 and 787-9 aircraft in JAL’s fleet, along with future deliveries planned through 2035.
By securing this deal, JAL ensures consistent access to MRO services and advanced asset management. This partnership supports the carrier’s global operations by enhancing efficiency and lowering maintenance costs. The renewal highlights JAL’s strategy of investing in long-term reliability for its Dreamliner fleet.
FlightSense Program Enhances Efficiency
Collins Aerospace’s FlightSense solution delivers full lifecycle support across critical systems for the 787 aircraft. The contract covers air management systems and electric power components, which are vital for safety and performance.
Through this program, JAL benefits from certified repairs, logistics support, and predictive health monitoring. These capabilities enable the airline to anticipate potential issues before they affect operations. Ultimately, FlightSense empowers JAL to reduce unplanned downtime and strengthen fleet availability.
Analytics Power Through Ascentia Extension
As part of the renewed deal, JAL extended its use of the Ascentia® analytics platform by five years. This advanced system interprets millions of data points from aircraft systems to identify performance patterns. By leveraging Ascentia, JAL gains insights that improve preventive and predictive maintenance accuracy. Data-driven decision-making allows the airline to optimize parts management and scheduling. This extension ensures JAL continues benefiting from cutting-edge analytics that boost operational efficiency.
Leadership Voices Highlight Partnership Value
Collins Aerospace executives emphasized the collaborative nature of the renewed agreement. Ryan Hudson, head of aftermarket services for Collins’ Power and Controls unit, said the program provides a complete support package tailored to JAL’s needs.
He pointed out that predictive health maintenance combined with logistics and repair support helps the airline make better decisions. JAL echoed this sentiment, with procurement vice president Kyohei Takizawa praising the value of FlightSense and Ascentia. Both leaders underscored that the partnership drives higher-quality maintenance outcomes.
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Expanding Preventive and Predictive Maintenance
JAL’s focus on preventive and predictive maintenance is central to the renewed contract. With FlightSense and Ascentia, the airline aims to minimize disruptions caused by unexpected component failures. Predictive insights allow engineers to replace parts before they fail, improving safety and efficiency. The approach also reduces lifecycle costs by extending the service life of components. This proactive maintenance philosophy reflects a broader industry trend toward data-driven operations.
Collins Aerospace Strengthens Its Global Presence
For Collins Aerospace, the contract renewal demonstrates its continued leadership in aftermarket support solutions. FlightSense is already used by multiple airlines worldwide, and the JAL deal reinforces its global relevance. By integrating asset management, predictive maintenance, and data analytics, Collins delivers comprehensive value to its airline partners. The company’s Ascentia platform in particular is becoming a critical tool for efficiency-focused carriers. This partnership with JAL enhances Collins’ visibility across Asia-Pacific aviation markets.
Announced at MRO Asia-Pacific 2025
The announcement took place during the MRO Asia-Pacific 2025 conference in Singapore, a major industry event. Aviation Week’s forum provided a platform for Collins and JAL to showcase their strengthened collaboration.
The timing highlights the significance of aftermarket services in sustaining long-term airline operations. With growing focus on predictive technologies, JAL’s deal represents a milestone in modern aviation maintenance. Industry observers see it as a benchmark for other carriers seeking to blend analytics with MRO.
