AI Enters the Aisle: How Chatbots Are Reshaping the Way We Shop Online
Just like every other person in the past, Carolyn Bennett would look up names and numbers in the phone book to find home improvement services. Now, at age 67, she utilizes ChatGPT to do her research on oven and heat pump comparisons as well as more in-depth kitchen renovations. Evaluating multifaceted products, ChatGPT is “super…