Much is debated around which industries and job roles will be impacted by the introduction of artificial intelligence technology. Customer service, for instance, is often cited as one of the most affected fields. The majority of the AI discourse within the contact center scope has not centered on the value creation aspect of customer experience…
The $1.29 trillion US health insurance market is feeling the strain from soaring healthcare expenses, perpetual policy shifts, and stubborn access gaps. Insurers are struggling to keep their heads above water, and so are the patients, healthcare providers, and employers that support the system. The crushing truth is that, in the bleak context of American…
As per reports, Huawei Technologies plans to start mass shipping their advanced 910C artificial intelligence (AI) chip to Chinese customers as the beginning of next month. This could enhance AI development in China. The move comes as China’s tech firms are increasingly facing restrictive access to Nvidia’s cutting-edge AI chips due to strict export controls.…
Every day, doctors and nurses are inundated with a sizeable number of patients. Because of that, a lot of their time is taken up doing clerical work. This includes prerequisites such as keeping electronic health record (EHR) systems up to date with the patient’s most current information, maintaining lists of scheduled appointments for follow-ups, and…
There is a shift in the world of nature conservation, and the 2025 Tech4Nature Summit demonstrated how new technologies are being used to safeguard endangered species and important ecosystems. It also put the focus on collaboration between tech companies, conservation groups, governments, and the local people to tackle some of the major environmental issues facing…
Oxford Nanopore Technologies, an innovative leader in DNA sequencing, is deepening its focus on collaboration and new development. The company has made a new strategic partnership announcement alongside the major expansion of their Compatible Products Program (CPP), which has integrated them with a new set of industry top-tier partners. The main aim of this move…
The system of carbon pricing in Canada is currently unresolved, giving rise to new controversies on how best to find a balance between ecologically assisted business and economic reality. While customers enjoy a temporary break with the carbon tax on fuel being lifted, discussions regarding its effects on industries in the green economy transition continue…
The phenomenon of email attacks has become commonplace; however, the shift in malicious tactics is disquieting. A recent study suggests that fully AI-generated phishing attacks have surpassed human-made ones in efficiency, aiding the acceleration of this shift. The alarming development indicates a potential shift in cybercrime infrastructure while threatening individuals and organizations immensely. AI’s Ability…
The rising tensions regarding possible tariffs on US semiconductor technology are the primary reason for Samsung Electronics’ recently announced increase in prices for DRAM and NAND flash memory chips. Under the shadow of the trade war initiated by U.S. President Donald Trump, many analysts speculate this could significantly disrupt the globally integrated technology supply chain.…
There are untold possibilities that arise with the development of artificial intelligence (AI) technology, majorly with the advancements in machine learning, natural language processing, and robotics, especially as we approach 2025. And while we are rapidly becoming ingrained with AI in the most mundane areas and tasks of our lives, such as accessing information or…
